Tech Evolution & Future Disruptions: Insights from Payoda CEO Karunya Sampath

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In a dynamic conversation with TimesTech, Ms. Karunya Sampath, CEO of Payoda Technologies, discusses the evolution of tech stacks, emerging fintech trends, the impact of spatial computing, and strategies for fostering innovation in a rapidly changing tech landscape.

Read the full interview here:

TimesTech: Given your extensive experience in the tech industry, how have you seen the tech stack evolve, and what are the current trends that businesses should be aware of?

Ms. Karunya: Over the years, the tech stack has really transformed. We’ve seen a shift towards cloud computing, AI, and IoT taking center stage. Businesses today are all about flexibility and scalability with hybrid and multi-cloud setups. Edge computing is also gaining ground for its real-time capabilities. AI and machine learning are not just tools anymore; they’re reshaping how businesses operate, from automating tasks to predicting trends. Staying on top of these trends is crucial for any company looking to innovate and remain competitive.

TimesTech: With the rapid adoption of digital banking modes like UPI in India, what are the key security challenges, and how can the ecosystem be made more robust? Additionally, what innovations do you foresee driving the next wave in the fintech sector?

Ms. Karunya: With UPI and digital banking becoming so popular in India, security is a big concern. Protecting data, preventing fraud, and ensuring safe transactions are top priorities. We’re looking at things like stronger encryption, biometric verification, and AI-driven fraud detection to bolster security. Looking forward, fintech is headed by technologies like blockchain for transparent transactions and AI-driven personalized services. It’s about finding that balance between convenience and security.

TimesTech: Could you explain the concept of spatial computing and its practical applications? How is this technology being utilized at Payoda Technologies?

Ms. Karunya: Spatial computing is all about blending digital experiences into our physical world seamlessly. At Payoda, we’re using AR and VR to create immersive experiences across industries like retail and healthcare. Think about visualizing products in a store or using VR for training in medical fields. These technologies aren’t just hyped; they’re making operations smoother and learning more effective, especially in the Automobile and Healthcare industries.

TimesTech: Are there any emerging technologies or trends that you believe have the potential to disrupt the tech industry significantly in the near future?

Ms. Karunya: There are some exciting tech disruptions on the horizon. Quantum computing promises to solve problems at lightning speed, while 5G is set to revolutionize connectivity and IoT. Edge AI is another game-changer, powering autonomous systems and personalized experiences. It’s an exciting time where staying ahead means embracing these innovations and adapting fast.

TimesTech: What strategies and practices have you implemented at Payoda to ensure continuous innovation and relevance in the fast-evolving tech landscape?

Ms. Karunya: At Payoda, innovation is at our core. We encourage collaboration across teams and invest heavily in research and development. Being agile allows us to test and iterate quickly, responding to market needs. Plus, we’re big on learning and skill-building to keep our team sharp. It’s this commitment to innovation that ensures we’re always delivering cutting-edge solutions for our clients.

TimesTech: How has your experience across various domains influenced your leadership style, and what initiatives have you taken to foster a positive and innovative company culture at Payoda?

Ms. Karunya: My journey across different domains has shaped how I lead. It’s about being adaptable, empathetic, and always looking ahead strategically. At Payoda, we’ve nurtured a culture of openness and creativity. We believe in giving everyone a voice and encouraging risk-taking. Initiatives like workshops and innovation labs are where ideas come to life. It’s about creating an environment where innovation thrives, attracting top talent, and keeping our clients happy for the long haul. So, these strategies reflect our approach at Payoda and how we’re steering the changing tech landscape with innovation and collaboration at the forefront.