In an interview with TimesTech, Payal Nambiar, Founder and Director of B-Square Solutions, shares insights on how Pothera ERP, a 5th-generation AI-driven platform, is revolutionizing enterprise automation. She discusses the integration of AI, IoT, Blockchain, and Cloud in their solutions, and how the company is enabling India’s MSMEs to scale digitally while ensuring ethical AI, robust data security, and future-ready enterprise ecosystems.
Read the full interview here:
TimesTech: Pothera ERP is positioned as a 5th-generation AI-driven solution—how does it stand apart from traditional ERP platforms, and how are enterprises benefiting from this shift?
Payal: Pothera ERP is one of the flagship products from B-Square Solutions, which represents the development of enterprise platforms into the 5th generation—a shift from conventional process-driven ERP to intelligent, AI-powered systems. Pothera ERP is a complete, customizable ERP solution designed for small, midsize, and large companies to meet their specific business and industry challenges. It leverages AI, machine learning, real-time analytics, and integrated business intelligence to enable smarter, faster decision-making across the organisation, unlike traditional ERP models focusing only on automation and centralisation.
Using the latest technology, Pothera distinguishes itself with its industry-specific solution for various industries such as manufacturing, retail, pharmaceuticals, and FMCG. Its scalable, mobile-first, and modular architecture guarantees agility, powerful methodology, seamless integration, dedicated support service and accessibility for all roles and locations.
Enterprises of all sizes benefit immensely from faster deployments and enhanced productivity to predictive planning and cost optimization. Role-based dashboards, 360° business visibility, and flexible deployment models (on-premise/cloud) make Pothera a future-ready ERP that empowers businesses to be data-driven and resilient in a dynamic market, designed to drive digital transformation with measurable impact.
TimesTech: B-Square Solutions leverages cutting-edge technologies like AI, IoT, Blockchain, and Cloud. How do these integrated capabilities contribute to smarter enterprise automation and improved cybersecurity
Payal: By incorporating the latest technologies such as AI, IoT, Blockchain, and Cloud Computing into its product ecosystem, B-Square Solutions is revolutionising enterprise automation.
The integration of the latest technologies empowers smarter, more adaptive enterprise systems that respond in real time to operational needs while reinforcing cybersecurity at every level.
AI plays a key role in achieving operational excellence by accessing intelligent workflow automation, predictive data analytics, and real-time decision-making across business functions. It minimises human intervention, enhances product efficiency, and supports data-driven strategies that are crucial in dynamic business environments. Meanwhile, IoT enhances visibility and connectivity across operations by monitoring real-time data from machines, assets, and field devices—enabling proactive maintenance, inventory optimisation, and better resource utilisation.
Blockchain technology adds a significant layer of security and transparency, creating a record of tamper-proof transactions and processes, and ensuring data integrity and trust. Meanwhile, cloud computing provides scalability, flexibility and a secure deployment platform. It enables smooth access, automated updates, robust backup systems, and secure data storage, empowering businesses to stay agile and resilient.
The combination of these technologies enables businesses to achieve intelligent automation with integrated security and scalability through solutions like Pothera ERP.
TimesTech: India’s MSME sector is at the heart of your 2025 vision. What strategies is B-Square adopting to make advanced enterprise software more accessible and scalable for this segment?
Payal: India’s vision of Viksit Bharat by 2047 is a strong motivator for B-Square Solutions to ensure that the MSME sector gets access to the best and latest in enterprise technology. Our software solutions, such as Pothera ERP, Pothera Lite, Intact SCM, etc, are designed to offer accessibility, scalability and affordability, making advanced technologies useful for enterprises of all sizes. To make enterprise software more accessible and scalable, B-Square is adopting a few strategies:
Modular, Scalable Platforms – B-Square has developed modular, cloud-based ERP solutions easy to implement, operate, and expand, allowing MSMEs to start small—digitising key functions—and scale as they grow.
Industry-Specific Solutions – B-Square offers industry-specific solutions to both manufacturers and traders in different sectors such as electronics, pharmacy, retail, steel & wood industries. Our software is designed for small, medium and large companies to meet their specific business needs.
Training & Support Ecosystem – B-Square backs MSMEs with end-to-end onboarding, handholding, and continuous support, making digital adoption seamless.
Fully Integrated – B-Square ensures an easy integration of the modules with the existing system. All in one dashboard for all the departments.
Through these strategic enablers, B-Square is helping India’s MSMEs embrace intelligent automation, compete globally, and become future-ready.
TimesTech: With increasing interest in AI investment and acquisition, how do you see B-Square Solutions positioning itself in the AI-driven enterprise tech landscape in the coming years?
Payal: B-Square Solutions is strategically aligning its services to lead in the AI-driven enterprise tech space by incorporating artificial intelligence (AI) and machine learning (ML) into its ERP solutions to enhance automation, drive efficiency, and provide more comprehensive business intelligence. Its modular and scalable ERP architecture ensures future readiness by facilitating the smooth integration of cutting-edge AI solutions. B-Square software, such as Pothera ERP, offers personalised user experiences through intelligent, role-based interfaces, ensuring enterprises can make fast business decisions by leveraging AI for predictive analytics.
B-Square also offers industry-specific solutions, catering to manufacturers and traders from diverse industries like steel, wood, plastic, pharmacy, and retail. With a strong commitment to innovation and customer-centricity, B Square is positioning itself as a transformative force in enterprise technology.
TimesTech: You’ve built a strong global presence through ventures like Movguru and B-Square. How has your cross-industry experience shaped your leadership approach in tech innovation and business transformation?
Payal: Businesses like Movguru, which transformed the international relocation sector in the Middle East, and B-Square Solutions, a pioneer in enterprise technology in India and globally, have significantly influenced my approach to innovation, transformation, and leadership. My experience working across diverse industries, including technology, services, and IT solutions, has strengthened my understanding of the value of flexibility, innovation, empathy, and strategic vision.
The primary goal of every business has been to find real-world challenges and solve them through value-driven, intuitive, and scalable technology. With this problem-solving approach and vision, we could develop cutting-edge platforms such as Pothera ERP to empower companies of all sizes.
Experiencing and managing different business ventures in diverse markets has helped me to learn to anticipate change, embrace innovation early, and lead teams with both purpose and agility. Whether it’s facilitating intelligent enterprise automation or streamlining international moves, the core idea of make an impact with sustainable and intelligent tech-based solutions.
A customer-centric approach, tech-based solutions and continuous learning have always been my leadership philosophy, and with philosophy and cross-industry experience, I look forward Bsquare to bringing digital transformation across India and beyond.
TimesTech: As ethical AI and data security become more critical, how is B-Square ensuring transparency, trust, and compliance in its enterprise solutions?
Payal: As data security and ethical AI have gained prominence, B-Square Solutions is dedicated to driving transparency, trust, and compliance at the cornerstones of its enterprise solutions. The business takes a privacy-by-design approach, making sure that every ERP architectural layer incorporates data protection. To protect important company data, strong audit trails, encryption procedures, and robust access controls are put in place. To ensure responsible data governance, B-Square also aligns its procedures with international regulatory standards like GDPR and ISO. To ensure fairness and accountability, the company puts a high priority on explainable algorithms and bias-free automation. Its dedication to ethical technology use is further reinforced by frequent security audits and service training. By taking these precautions, B-Square not only safeguards the digital assets of its clients but also builds long-term trust in its intelligent, enterprise-ready solutions.
