In an interview with TimesTech, Sanjay Sehgal, Founder, Chairman, and CEO of MSys Technologies, shares the company’s ambitious plans to double its growth by 2025. He discusses leveraging AI, expanding global capabilities, and fostering innovation to redefine industry benchmarks. With a focus on customer-centric solutions, regional expansions, and transformative leadership, MSys aims to shape the future of digital transformation and technology excellence.
Read the full interview here:
TimesTech: MSys aims to double its growth by 2025. What strategies are driving this ambitious target?
Sanjay: MSys Technologies is set to achieve impressive 2X growth. In 2025, our strategy focuses on harnessing the advancements from last year to redefine industry benchmarks in AI-powered technology. We aim to scale our AIOps solution accelerator further, embedding advanced predictive analytics and autonomous operations to deliver unmatched cloud scalability, real-time performance optimization, and cost efficiency.
The company strategically plans to establish Global Capability Centers across handpicked locations to innovate faster and better serve our clients. We are committed to crafting new Centers of Excellence (CoEs), pioneering next-generation technologies, especially AI Agents, to achieve transformative outcomes for our clients.
TimesTech: As the “Most Innovative Digital Transformation CEO,” what practices have you introduced to keep MSys ahead in the tech space?
Sanjay: Digital transformation is part of our vision and at MSys, it’s a reality we’ve been shaping for years. We view it as more than just a technological shift; it’s a strategic business evolution. Our approach is centered on understanding our clients’ unique challenges and opportunities. We have introduced the following practices to Keep MSys ahead in the tech space.
- AI as a Transformative Force in the next 5 Years: AI will drive the most profound changes across industries, reshaping business operations and innovation.
- InnoTech Labs: MSys leverages InnoTech Labs to research and implement advanced technologies like AI, machine learning, and automation, staying ahead of emerging trends.
- Global Capability Centers (GCCs): Our GCCs enable us to deliver AI-driven services effectively, ensuring rapid deployment and impactful results for clients.
- Future-Ready Solutions: By focusing on AI and emerging technologies, MSys positions itself to offer clients solutions that not only meet today’s demands but are adaptable for future advancements.
TimesTech: How will the Singapore office expansion enhance your operations and support clients in the Asia-Pacific region?
Sanjay: The Singapore office marks a pivotal step in MSys Technologies’ journey toward creating a global impact through a localized approach. Singapore, with its strategic location and thriving innovation ecosystem, allows us to strengthen our presence in the Asia-Pacific region while staying attuned to the unique cultural and business nuances of the area.
By understanding local challenges and leveraging regional talent, we can design solutions that resonate with the specific needs of our clients. This expansion will also enable us to provide faster, more personalized support, and foster deeper collaborations with our partners in industries ranging from FinTech to Smart Cities.
Our Singapore office isn’t just about geography; it’s about building relationships, addressing region-specific pain points, and empowering local communities. Together, this ensures that our technology solutions contribute meaningfully to both regional growth and global progress.
TimesTech: What key lessons from founding and acquiring tech companies guide your leadership at MSys?
Sanjay: As we live in an ever-changing world that is adapting to new ways of work, championing a change mindset was Sanjay’s biggest leadership lesson. Sanjay knew that change is constant but taking time to identify patterns and being ready to embrace the difference is the best way to face it.
- Focus on Customer-Centric Innovation: Prioritizing customer needs and feedback leads to more impactful solutions, which strengthens client relationships and boosts satisfaction.
- Identify Potential Early: Spotting promising talent, technology, and market trends early allows for strategic positioning and staying ahead of competitors.
- Create Agile Teams: Fostering agility within teams encourages adaptability and faster response to industry changes, driving continuous innovation.
- Build a Strong Company Culture: A values-driven culture enhances team alignment, motivation, and long-term commitment, creating a solid foundation for growth.
- Balancing Work Life by Prioritizing Self-care: Managing both personal well-being and professional commitments creates a sustainable approach to productivity and prevents burnout. Taking time for activities that recharge and nurture physical and mental health improves focus and resilience, positively impacting work and personal life.
TimesTech: How do you balance your role as a tech leader with your philanthropic efforts through Heartfulness?
Sanjay: Balancing my role as a tech leader with my philanthropic efforts through Heartfulness is a deeply rewarding journey. At its core, it’s about alignment—both professional and personal—around the principles of purpose and impact.
- Purpose-Driven Leadership: My involvement in Heartfulness and other philanthropic initiatives stems from a desire to create positive impact, which aligns with my professional values and fuels my leadership approach.
- Effective Time Management: Balancing these commitments involves meticulous planning and prioritizing, allowing me to dedicate time to both my professional and philanthropic responsibilities without compromising either.
- Supportive Teams: Having strong, aligned teams at work enables me to focus on community efforts, knowing that our organizational goals are being met collaboratively.
- Passion for Community Impact: Giving back is a personal passion that motivates me daily, reinforcing my commitment to fostering growth, compassion, and resilience in both my professional and personal endeavors.
TimesTech: What tech trends like AI, ML, or blockchain will shape the future, and how is MSys preparing for them?
Sanjay: We use a multifaceted approach to manage an ever-changing technology environment. We invest in continuous research and development (R&D) to explore technological advancements like AI, ML, Blockchain, and IoT. By actively engaging in collaborations and partnerships, we exchange knowledge and gain insights from industry leaders, startups, and research institutions.
MSys Technologies embraces an agile and adaptive culture, allowing us to respond quickly to market changes and incorporate emerging trends into our strategies. We prioritize talent acquisition and development, recruiting skilled professionals, and providing training programs for ongoing skill enhancement.
Additionally, our thought leadership and industry involvement in events and forums contribute to our understanding of industry challenges and help us anticipate emerging trends and stay ahead of the curve.
Our impeccable combination of research, experience, and expertise is helping clients to unleash the power of the cutting-edge tech revolution to architect perennial revenue streams and deliver a seamless and omnichannel customer experience.
