Tata Consultancy Services , a global leader in IT services, consulting, and business solutions, has announced a multi-year partnership with ARN Media, one of Australia’s leading audio-led entertainment companies, to transform its technology and business operations, based on TCS’ deep domain expertise in the media and entertainment industry.
TCS leverages its global delivery capabilities and expertise in the communications and media industry to deliver Technology, Media, and Finance operations Services for ARN Media. This includes the design, development, and maintenance of enterprise and corporate applications, IT infrastructure support, end-user helpdesk and service management. Drawing on its expertise in operating model transformation, TCS will streamline ARN Media’s IT operations by rationalizing the application portfolio and implementing consolidation and automation enablers tailored to the needs of ARN Media. Additionally, TCS will modernize and automate core business operations across sales, operations, finance, and accounting. This transformation is a key enabler as ARN builds a leaner and more agile organization focused on the core of their business – content delivery to their audiences.
Ciaran Davis, Chief Executive Officer, ARN, said “ARN’s ambition is to be Australia’s leading All Audio company, focused on growing our audiences across every platform and device, driving innovation and delivering outstanding commercial performance. Our focus is on ensuring we can deliver on our ambitions by streamlining how we work and introducing smarter tools and systems. Our strategic partnership with TCS is a significant step towards building a leaner, more agile organisation that is investing in core activities of content creation, audience growth and digital capability.”
Currently, ARN connects 8.0 million people each week through broadcast and digital radio across every state and territory in Australia. ARN owns 58 radio stations across 33 markets, plus 46 digital audio broadcasting stations nationwide. ARN also reaches 6.8 million people each month through podcasts with over 2.9 million registered users.
Akhilesh Tiwari, President, Communications, Media and Information Services (CMI) – TCS, said, “Through this partnership, TCS is committed to support ARN Media on its data and AI-led transformation journey. By simplifying and modernizing technology operations, we aim to drive greater efficiency across ARN’s core business functions. Our focus is on enabling faster, data-driven decision-making, enhancing agility, and optimizing costs with a flexible global delivery model. Ultimately, our goal is to empower ARN to deliver richer, more personalized content experiences while building a resilient, future-ready digital foundation.”
With over 25 years of experience, TCS’ Communications, Media, and Information Services business unit serves customers across 45 countries. Operating from more than 105 delivery locations, TCS leverages its industry and technology expertise to support over one billion subscribers globally. TCS’ services encompass the entire communications value chain, including modernization, operation support system, networks, IT, and operations.
