Vi Introduces eSIM for its Prepaid Customers in New Delhi


Via leading telecom provider, announced the launch of eSIM services for its prepaid customers in New Delhi. This marks a significant step forward in providing seamless, faster, and eco-friendly connectivity for millions of Indians.

eSIM on a compatible smartphone or smartwatch device will enable greater convenience and flexibility for Vi prepaid customers. eSIM supports multiple profiles on a single device, so one can conveniently use a second sim card without removing primary sim. Most importantly, eSIMs are a step towards sustainability and, overall, leads to faster connectivity and seamless adoption of new technologies. With this launch all Vi customers, both postpaid and prepaid, can now enjoy the eSIM feature on their handsets.

Praveg Gupta- Cluster Business Head- Delhi and Rajasthan, Vodafone Idea Limited, said “At Vi, we believe in introducing services and offerings that bring convenience and value for our customers. Embracing eSIM technology not only reflects our ongoing efforts to meet the evolving needs of our customers but also leverages advanced technologies towards a sustainable future.”

How to get Vi eSIM on your phone

Existing Customer

● Send an SMS with “eSIM <space> registered email id” to 199 to initiate the process

● If your email id is valid, you will receive a confirmation SMS. You would need to reply with “ESIMY” to confirm the eSIM change request within 15 mins of receiving the message

● Post your confirmation SMS, you will receive another SMS requesting consent over a call

● After providing your consent on call, you will receive a QR Code on your registered email id which you will have to scan by going to Settings > Mobile Data > Add data plan

● If needed, rename the data plan label for secondary SIM; else continue

● Choose the default line (Primary/Secondary) for your device and click Done

● Your eSIM will be activated within 30 minutes

New Customer

● Customers can visit their nearest Vi store with their identity proof and follow the activation process, ensuring a smooth and hassle-free experience

● Additionally, Vi has enabled an online journey on, for prepaid subscribers, further streamlining the activation process

Vi eSIM is accessible to iOS and Android users. Below is the list of smartphones on which you can avail this service:

To avail e-sim cards, eligible Vi customers can update their email ID by sending the SMS ‘Email <space> Email ID’ to 199. After registering their email ID, customers have to wait for 48 hours to avail the service via SMS.