The global Network Operations Center as a Service (NOCaaS) market was valued at USD 8.70 billion in 2025 and is projected to grow from USD 10.05 billion in 2026 to nearly USD 44.20 billion by 2035, registering a CAGR of 18.90% during the forecast period from 2026 to 2035. The market growth is primarily driven by the rising demand for continuous 24/7 network monitoring, increasing adoption of cloud-based solutions, and the growing need for scalable and cost-effective IT infrastructure management across enterprises.
Key Takeaways
- North America dominated the market with a 38.00% share in 2025.
- Asia Pacific is expected to be the fastest-growing region, expanding at a 22.5% CAGR during the forecast period.
- By service type, the network performance monitoring segment led the market with a 28.00% share in 2025.
- By service type, the remote monitoring & management segment held the second-largest market share of 25.00% in 2025 and is expected to grow at a 17.0% CAGR in the studied years.
- By deployment model, the public cloud segment captured a 50.00% share of the market in 2025.
- By deployment model, the private cloud segment accounted for a 30.00% share in 2025 and is expected to expand at a 15.0% CAGR in the coming years.
- By organization size, the large enterprises segment held a major market share of 65.00% in 2025.
- By organization size, the SMEs segment held the second-largest market share of 35.00% in 2025 and is expected to grow at a rapid pace between 2026 and 2035.
What is a Network Operations Center as a Service?
The network operations center as a service market is defined as a third-party managed service, which facilitates 24/7, outsourced monitoring, management, & troubleshooting of an organization’s IT infrastructure, like networks, servers, & security. Immersive growth factors comprise a rise in movement toward hybrid & multi-cloud solutions, with the progression of unification of AI & ML, which allows predictive maintenance .
Impact of AI on the Network Operations Center as a Service Market
Artificial intelligence is transforming the market by enabling predictive monitoring, automated incident detection, and faster resolution of network issues, which significantly improves operational efficiency and reduces downtime. AI-powered analytics help identify patterns in network performance, allowing service providers to proactively address potential failures before they occur. As a result, organizations are increasingly adopting AI-driven NOCaaS solutions to enhance scalability, reduce human intervention, and strengthen overall network reliability and security .
Regional Outlook of the Network Operations Center as a Service Market
North America
North America registered dominance in the network operations center as a service market with a 38.00% share in 2025. This is mainly due to its advanced IT ecosystem and early adoption of managed NOC services. The region is increasingly focusing on integrating NOC with cybersecurity operations to enhance capabilities such as patch management, ransomware protection, and regulatory compliance.
Asia Pacific
Asia Pacific is projected to grow at the fastest CAGR of 22.5% during the forecast period, fueled by rapid digital transformation across the region. Increasing investments in 5G and IoT, particularly in countries like China and India, are driving the need for advanced, automated network management solutions. China, in particular, is witnessing strong adoption of NOCaaS in areas such as large-scale IoT-enabled manufacturing, smart city infrastructure, and next-generation 5G networks.
Network Operations Center as a Service Market Companies
IBM
is a leading player in the Network Operations Center as a Service (NOCaaS) market, offering AI-driven network monitoring, automation, and hybrid cloud management solutions that help enterprises improve operational efficiency and reduce downtime. The company leverages advanced analytics and cybersecurity capabilities to provide scalable and proactive network management services across industries.
Cisco Systems
plays a significant role in the NOCaaS market through its intelligent networking, cloud-based monitoring, and security-focused infrastructure solutions. Its strong portfolio of networking hardware, software, and automation tools enables organizations to achieve real-time visibility, enhanced network performance, and reliable IT operations.
Hewlett Packard Enterprise
delivers comprehensive NOCaaS solutions by integrating edge-to-cloud networking, AI-powered analytics, and infrastructure management services. The company focuses on helping enterprises optimize network operations, improve scalability, and support digital transformation initiatives with secure and flexible solutions.
Dell Technologies
provides advanced network infrastructure and managed services that support the growing demand for Network Operations Center as a Service solutions. Its offerings combine cloud, data center, and automation technologies to enable organizations to maintain resilient, efficient, and secure network environments.
NTT Communications
is recognized for its global managed network services and NOCaaS capabilities, delivering 24/7 network monitoring, performance optimization, and cybersecurity support for enterprises worldwide. The company’s strong international infrastructure and digital transformation expertise position it as a key service provider in the market.
AT&T
offers robust NOCaaS solutions focused on enterprise connectivity, network security, and real-time infrastructure management. Its extensive telecommunications network and managed services portfolio help businesses ensure reliable communication systems and efficient network performance.
Verizon
is a major contributor to the NOCaaS market through its managed network, cloud, and security services designed for large enterprises and government organizations. The company emphasizes network reliability, proactive monitoring, and advanced analytics to support mission-critical operations and evolving digital infrastructure needs.
Segmental Insights of the Network Operations Center as a Service Market
Service Type Insights
In 2025, the network performance monitoring segment held a 28.00% share of the market. This is mainly due to the expansion of telecom networks. The increasing adoption of AIOps, machine learning, and automation tools enables continuous 24/7 visibility into IT infrastructure health, leveraging AI-driven analytics to improve uptime and performance. This trend supports the management of complex environments such as SD-WAN, edge computing, and hybrid cloud architectures.
Deployment Model Insights
The public cloud segment led the network operations center as a service market in 2025, holding a 50.00% share, and is expected to sustain its dominance in the coming years. Its dominance is driven by the ability to scale monitoring resources on demand while eliminating high capital expenditures associated with on-premise infrastructure. Additionally, public cloud-based NOCaaS solutions increasingly incorporate advanced AI capabilities for predictive analytics , alert optimization, and automated incident resolution.
Organization Size Insights
In 2025, the large enterprises segment dominated the network operations center as a service market with a 65.00% share. This is because these organizations often have a large IT infrastructure. The demand is driven by the complexity of managing distributed IT environments, including multiple data centers , cloud platforms, SD-WAN, and remote office networks. These organizations increasingly prefer outsourced NOC services to ensure 24/7 monitoring, scalability, and cost efficiency compared to maintaining in-house teams.
Network Type Insights
The enterprise IT networks segment held a dominant share of 35.00% in the network operations center as a service market in 2025. This leadership is driven by the need for continuous, proactive monitoring, strong governance, and enhanced security across increasingly distributed and IoT-enabled enterprise environments. As organizations adopt edge computing and complex network architectures, advanced NOC capabilities are becoming essential to ensure performance, compliance, and reliability.
Technology Type Insights
In 2025, the AI-driven NOC (AIOps) segment accounted for the largest share of 30.00%, driven by increasing network complexity and the need for intelligent automation. AIOps platforms reduce alert noise, enable predictive maintenance, and support automated incident resolution, allowing teams to focus on actionable insights while lowering operational costs.
End-Use Industry Insights
In 2025, the IT & cloud providers segment led the network operations center as a service market with a 30.00% share. This is mainly because cloud providers increasingly rely on continuous monitoring to detect and resolve issues before they impact operations. The shift from capital-intensive infrastructure to subscription-based service models further drives adoption.
