The Demand For Remote Access Will Continue to Grow In 2020


AnyDesk’s innovative, cutting-edge software helps to achieve seamless connections with anyone, anywhere in the world states Oldřich Müller, COO at AnyDesk. In this interview, we get alongside Oldřich to understand their offerings, customers and strategies for the Indian market. Excerpts blow.

TimesTech: What Are AnyDesk’s Key Offerings in India?

Oldrich Muller: AnyDesk is a proprietary remote desktop tool developed and distributed by German-based AnyDesk Software GmbH. The software provides remote access to personal computers, tablets, and mobile devices running the host application, which can be installed on Windows, MacOS, Linux and FreeBSD, as well as mobile operating systems.

AnyDesk’s innovative, cutting-edge software helps to achieve seamless connections with anyone, anywhere in the world. The heart of AnyDesk is the DeskRT codec, which guarantees high frame rates, incredibly low latency, and efficient bandwidth usage at all times, allowing users to transfer image data between computers in a way that is unmatched by any competing product. Additionally, intuitive on-screen navigation and smooth operation — even across slow connections — provides an unbeatable user experience for both sides of any remote PC connection.

TimesTech: What are the key trends you foresee in remote software applications?

Oldrich Muller: The demand for remote access will continue to grow in 2020. Companies will adopt or expand their BYOD policies; more people will work remotely to improve their work-life balance; employers will make ever-larger amounts of sensitive, proprietary information available to their employees through web-connected devices around the world; and consumers will increase their dependence on hardware, software, and IoT-connected devices. Going forward, remote access applications will provide:

Ease of collaboration: Online meetings and presentations, or same document collaborations from points around the world, can be accomplished with ease and clarity.

Cross-compatibility: Users will benefit from the ability to use, connect, interact, and function universally across various systems. AnyDesk’s intercompatibility/reverse-compatibility between versions allows customers to use different versions of our product to connect with ease.

Low latency performance: Slow connectivity will no longer be an obstacle to the increasing demand for remote flexibility and performance.

TimesTech: The Impact of IoT, Cloud, and BYOD on Remote Software Applications

Oldrich Muller: The introduction of new technologies inevitably presents risks and rewards. On one hand, security becomes increasingly critical as we seek to connect to everything from our home thermostats to our work environments via personal devices. In the workplace, IT departments face the complexity of managing multiple unknown devices to accommodate secure remote access. Similarly, workers and individuals who rely on remote connections must safeguard devices to protect incoming and outgoing communications/information. On the other hand, 2020 promises new opportunities for businesses to employ BYOD and Cloud capabilities, which encourage growth and cut costs. Additionally, individuals can achieve greater control of both their work and their personal environments. Remote software applications make all this possible.

TimesTech: AnyDesk’s Growth Opportunity in India and Globally

Oldrich Muller: Our technology is used by millions of people and more than 24,000 business/individual subscribers in 173 countries. AnyDesk has been downloaded more than 100 million times and is used by some of the world’s biggest brands and companies. India is a key country for AnyDesk, and a burgeoning user community has already developed there.

We are currently rolling out an aggressive expansion plan to further develop AnyDesk and increase our customer numbers across the globe.

TimesTech: Measures Taken by AnyDesk to Address Security Concerns

Oldrich Muller: AnyDesk is a secure software solution that provides remote connections using banking-level security and encryption protocols. Our software provides comprehensive security through RSA 2048 asymmetric key exchange encryption that verifies all connections. Additionally, we employ banking-standard TLS 1.2 technology to protect computers from unauthorized access, ensuring that the data, documents, and sensitive information of both companies and clients are safe at all times during remote computer support sessions. The most important part of the security chain, however, are users who have to be wary and increasingly vigilant about data shared with unknown individuals. Security is critical to offering top-level service, and AnyDesk gives users the necessary tools to stay safe.

TimesTech: Union Cabinet Clear the Personal Data Protection Bill for Introduction in the Current Session of Parliament: Impacts, Scopes and Challenges?

Oldrich Muller: We welcome the bill, designed to encourage user responsibility regarding information shared with third-party companies. AnyDesk supports measures that raise consumer awareness in a public way, in order to safeguard personal and sensitive information.

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